Guest Services

Ministering Through Smiles & Coffee. Our volunteer Usher, Coffee, Greeter and Info Hub Teams offer excellent service and a friendly welcome to all who attend on Sundays, from the front door, to the doors of the Worship Centre, to the hubs and social spaces. Donna Serr leads our Hospitality Teams at Entrances 1 & 5. Ivan Karsten gives leadership to our Coffee Teams. And our three Usher Teams were led in 2024 by Doug McDowell, Brad Dillman and Ed Jollymore.

All of our teams are coordinated through my office with the capable assistance of Linda Freimark. This year, in 2024, we expanded Guest Services to include 7 Info Hub Hosts, along with an increase in other areas of this ministry (26 Ushers, 23 Coffee Servers, and 20 Greeters). We are very thankful for these front line volunteers and pray their ministry will flourish and foster a friendly, welcoming, Holy Spirit-led environment at Hillcrest, blessing those who are being served.


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